Common queries answered
Frequently asked Questions
Most of our products will be delivered within 5-17 business days.
Yes, we offer free wordwide shipping.
Yes. Please note that International delivery is insured and safe, and all orders will arrive to their destiny. If for any reason the package has not arrived to you, you will receive the money back or we will reship your order free of charge.
We provide you with a tracking number and link so that you can see where your order is.
No—but please don’t misunderstand this as any lack of interest! We’d love to answer your questions. We know the decision to omit phone support is unusual, but after experimenting with different approaches, we’ve found that starting with email and live chat support enables us to provide the most accurate response. We focus on providing fast and high-quality responses by email, and informative as possible so you’re always talking to a human that can help first-hand.